Social and Virtual Networks: Evaluating Synchronous Online\ud Interviewing Using Instant Messenger

Article English OPEN
Hinchcliffe, Vanessa ; Gavin, Helen (2009)
  • Publisher: Nova Southeastern University
  • Subject: L1 | H1 | T1

This paper describes an evaluation of the quality and utility of\ud synchronous online interviewing for data collection in social network\ud research. Synchronous online interviews facilitated by Instant Messenger\ud as the communication medium, were undertaken with ten final year\ud university students. Quantitative and qualitative content analysis of\ud respondent and researcher evaluation of the quality and utility of IM\ud indicated that IM was an integral part of student university life and also\ud an excellent and innovative communication platform; a potential\ud advancement for research interviewing. IM was subsequently compared\ud with face-to-face communication in terms of gains and losses for research\ud interviewing. The efficacy of the method of online interviewing using IM in\ud this context is discussed. Key Words: Synchronous Online Interviewing,\ud Instant Messenger, Social Support Networks, Virtual Networks, and\ud Content Analysis
  • References (67)
    67 references, page 1 of 7

    Agneessens, F., Waege, H., & Lievens, J. (2006). Diversity in social support by role relations: a typology. Social Networks, 28(4), 427-441.

    Antia, S. D., Stinson, M. S., & Gaustad, M. G. (2002). Developing membership in the education of deaf and hard of hearing students in inclusive settings. Journal of Deaf Studies and Deaf Education, 7(3), 214-229.

    Armitage, A., Bryant, R., Dunnill, R., Hayes, D., Hudson, A., Kent, J., Lawes, S., & Renwick, S. (2003). Teaching and training in post-compulsory education (2nd ed.). Buckingham: Open University Press.

    Berg, B. L. (2007). Qualitative research methods for the social sciences (6th ed.). Boston, MA: Pearson Education.

    Boulos, M. N. K., & Wheelert, S. (2007). The emerging Web 2.0 social software: an enabling suite of sociable technologies in health and healthcare education. Health Information and Libraries Journal, 24(1), 2-23.

    Bowker, N., & Tuffin, K. (2003). Dicing with deception: People with disabilities' strategies for managing safety and identity online. Journal of Computer-Mediated Communication, 8(2). Retrieved from

    Brewer, J., & Hunter, A. (2006). Foundations of multimethod research: Synthesizing styles. London: Sage.

    Brooks, L. (1997). Dyslexia: 100 years on brain research and understanding. In L. Brooks, Dyslexia Review, 6(1), (pp. 9-15). Staines, The Dyslexia Institute.

    Bryman, A. (2004). Social research methods (2nd ed.). Oxford: Oxford University Press.

    Burman, E. (1994). Interviewing. In P. Banister, E. Burman, I. Parker, M. Taylor, & C. Tindall (Eds.), Qualitative methods in psychology: A research guide (pp. 49-71). Buckingham: Open University Press.

  • Metrics
    views in OpenAIRE
    views in local repository
    downloads in local repository

    The information is available from the following content providers:

    From Number Of Views Number Of Downloads
    University of Huddersfield Repository - IRUS-UK 0 78
Share - Bookmark