publication . Article . 2014

A study of the use of business improvement initiatives: the association with company size and level of national development

Adebanjo, Dotun; Tickle, Matthew; Laosirihongthong, Tritos; Mann, Robin;
Open Access English
  • Published: 19 Jun 2014
  • Publisher: Taylor & Francis
  • Country: United Kingdom
This paper investigates the awareness, use and effectiveness of improvement initiatives in organisations of different sizes and in different countries. In particular, comparisons are made between large firms and small and medium enterprises (SMEs), between organisations in the developing and developed worlds and between organisations in China and India and the rest of the developing world. A questionnaire survey of 453 organisations across 44 countries was conducted with the findings indicating that there are significant differences in comparability of tools. For some tools there are no significant differences between developed and developing countries as well a...
free text keywords: HD, HE, HF, Management Science and Operations Research, Strategy and Management, Industrial and Manufacturing Engineering, Computer Science Applications, Developed country, Marketing, Comparability, Developing country, Small and medium-sized enterprises, Questionnaire, Operations management, Engineering, business.industry, business, National development, Total quality management, China
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