Service Quality in the Context of the Egyptian Islamic Banking Industry

0044 English OPEN
Yahia, Salem Ahmed Mohamed;
  • Subject: HD58_Organizational | HG1501_Banking

This study re-conceptualises service quality in an Islamic context. The conceptual\ud framework underpinning this re-conceptualization sees service quality as a process\ud which emanates from the management of an organization and how the philosophy of\ud this organizati... View more
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