Group perceptions of knowledge management

Part of book or chapter of book English OPEN
Edwards, John S. ; Shaw, Duncan ; Collier, Paul M. (2002)
  • Publisher: Academic conferences

This paper reports preliminary results of a project investigating how staff in UK organisations perceive knowledge management in their organisation as a group. The group setting appears to be effective in surfacing opinions and enabling progress in both understanding and action to be made. Among the findings thus far are the importance of the knowledge champion role and the state of the “knowledge management life cycle” in each organisation, and continuing confusion between knowledge, information and mechanisms.
  • References (13)
    13 references, page 1 of 2

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    Haeckel, S. H. and Nolan, R. L. (1993) "The role of technology in an information age: transforming symbols into action" in The Knowledge Economy: The Nature of Information in the 21st Century (Ed, The Institute of Information Studies) The Aspen Institute, Queenstown MD, pp1-24.

    Janis, I. L. (1982) Groupthink. Houghton Mifflin Company, Boston.

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