Examining the Feasibilities of Industry 4.0 for the Hospitality Sector with the Lens of Management Practice

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Shamim, S.; Cang, Shuang; Yu, H.N.A.; Liu, Y.;
(2017)

Industry 4.0 and its impact in the manufacturing sector are well documented. However, the service sector is understudied, and it is also facing the challenges of mass customization, digital enhancement, smart work environment, and efficient supply chain. The aim of this... View more
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