Location tracking: views from the older adult population

Article English OPEN
Thomas, Lisa ; Little, Linda ; Briggs, Pamela ; McInnes, Lynn ; Jones, Emma ; Nicholson, James (2013)

Background: there has been a rise in the use of social media applications that allow people to see where friends, family and nearby services are located. Yet while uptake has been high for younger people, adoption by older adults is relatively slow, despite the potential health and social benefits. In this paper, we explore the barriers to acceptance of location-based services (LBS) in a community of older adults. \ud \ud Objective: to understand attitudes to LBS technologies in older adults. \ud \ud Methods: eighty-six older adults used LBS for 1-week and completed pre- and post-use questionnaires. Twenty available volunteers from the first study also completed in-depth interviews after their experience using the LBS technology. \ud \ud Results: the pre-use questionnaire identified perceptions of usefulness, individual privacy and visibility as predictive of intentions to use a location-tracking service. Post-use, perceived risk was the only factor to predict intention to use LBS. Interviews with participants revealed that LBS was primarily seen as an assistive technology and that issues of trust and privacy were important. \ud \ud Conclusion: the findings from this study suggest older adults struggle to see the benefits of LBS and have a number of privacy concerns likely to inhibit future uptake of location-tracking services and devices.
  • References (17)
    17 references, page 1 of 2

    1. Zickuhr K. Three-quarters of smartphone owners use location-based services their location with friends. Pew Internet & American Life Project. 2012. http://pewinternet. org/Reports/2012/Location-based-services.aspx.

    2. Zickuhr K, Smith A. 4% of online Americans use locationbased services. Pew Internet & American Life Project. 2010. http://pewinternet.org/Reports/2010/Location-based-services. aspx.

    3. White EB, Montgomery P, McShane R. Electronic tracking for people with dementia who get lost outside the home: a study of the experience of familial carers. Br J Occup Ther 2010; 73: 152-9.

    4. Müller C, Wan L, Hrg D. Dealing with wandering: a case study on caregivers' attitudes towards privacy and autonomy when reflecting the use of LBS. In: Proceedings of the 16th ACM international conference on supporting group work. Sanibel Island, FL, USA, 2010.

    5. Giusti L, Mencarini E, Zancanaro M. “Luckily, I don't need it”: elderly and the use of artifacts for time management. In: NordiCHI-The 6th Nordic Conference on HumanComputer Interaction, 2010.

    6. Hirsch T, Forlizzi J, Hyder E, Goetz J, Kurtz C, Stroback J. The ELDer project: social, emotional, and environmental factors in the design of eldercare technologies. In: Proceedings on the 2000 Conference on Universal Usability. Arlington, VA, USA, 2000.

    7. Consolvo S, Smith I, Matthews T, LaMarca A, Tabert J, Powledge P. Location disclosure to social relations: why, when, and what people want to share. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Portland, OR, USA, 2005.

    8. Kulik L. Privacy for real-time location-based services. ACM Special Interest Group on Spatial Information (SIGSPATIAL) 2009; 1: 9-14.

    9. Pura M. Linking perceived value and loyalty in location-based mobile services. Managing Service Quality 2005; 15: 509-38.

    10. Junglas I, Spitzmüller C. A research model for studying privacy concerns pertaining to location-based services. In: Proceedings of the Annual Hawaii International Conference on System Sciences, p. 180. Institute of Electrical and Electronics Engineers Computer Society, USA, 2005.

  • Metrics
    1
    views in OpenAIRE
    0
    views in local repository
    45
    downloads in local repository

    The information is available from the following content providers:

    From Number Of Views Number Of Downloads
    Northumbria Research Link - IRUS-UK 0 45
Share - Bookmark