Reporting and learning : from extraordinary to ordinary

Part of book or chapter of book English OPEN
Sujan, Mark-Alexander; Pozzi, Simone; Valbonesi, Carlo;
  • Publisher: CRC Press
  • Subject: HD28 | RA
  • References (32)
    32 references, page 1 of 4

    Anderson, J. E., Kodate, N., Walters, R. & Dodds, A. 2013. Can incident reporting improve safety? Healthcare practitioners' views of the effectiveness of incident reporting. Int J Qual Health Care, 25, 141-50.

    Barach, P. & Small, S. D. (2000). Reporting and preventing medical mishaps: lessons from non-medical near miss reporting systems. BMJ, 320, 759-763.

    Benn, J., Koutantji, M., Wallace, L., Spurgeon, P., Rejman, M., Healey, A. & Vincent, C. 2009. Feedback from incident reporting: information and action to improve patient safety. Qual Saf Health Care, 18, 11-21.

    Braithwaite, J., Clay-Williams, R., Nugus, P. & Plumb, J. 2013. Healthcare as a complex adaptive system. In: Hollnagel, E., Braithwaite, J. & Wears, R. (eds.) Resilient Health Care. Farnham: Ashgate.

    Braithwaite, J., Westbrook, M. T., Travaglia, J. F. & Hughes, C. 2010. Cultural and associated enablers of, and barriers to, adverse incident reporting. Qual Saf Health Care, 19, 229-33.

    Carruthers, I. & Phillip, P. 2006. Safety First: a report for patients, clinicians and healthcare managers. London: National Patient Safety Agency.

    Cook, R. 2013. Resilience, the Second Story, and progress on patient safety. In: Hollnagel, E., Braithwaite, J. & Wears, R. (eds.) Resilient Health Care. Farnham: Ashgate.

    Debono, D. & Braithwaite, J. 2015. Workarounds in nursing practice in acute care: A case of a health care arms race?. In: Wears, R., Hollnagel, E. & Braithwaite, J. (eds.) Resilience of Everyday Clinical Work. Farnham: Ashgate.

    Dekker, S. 2006. Resilience Engineering: Chronicling the emergence of confused consensus. In: Hollnagel, E., Woods, D. & Leveson, N. (eds.) Resilience Engineering: Concepts and Precepts. Farnham: Ashgate.

    Department Of Health (2000). An organisation with a memory. London: The Stationary Office.

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