Teaching Advanced Interviewing Skills to Residents: A Curriculum for Institutions with Limited Resources

Article English OPEN
Weissmann, Peter F. (2009)
  • Publisher: Co-Action Publishing
  • Journal: Medical Education Online (issn: 1087-2981, eissn: 1087-2981)
  • Related identifiers: doi: 10.3402/meo.v11i.4584
  • Subject:
    mesheuropmc: education

Residency program directors currently face new requirements from the Accreditation Council for Graduate Medical Education (ACGME), including the mandate to demonstrate their residents’ proficiency in communication skills. Such skills can be improved through an educa­tional intervention, but few residencies specifically offer formal instruction in communication. Furthermore, the only formal instruction in communication skills described thus far for internal medicine residents requires hundreds of hours per month of faculty and resident time. This paper describes a time-efficient seminar series in communication skills for first-year internal medicine residents, which has been received well by faculty and learners as evidenced by post-seminar surveys and focus groups. Keywords: clinical science education, evaluation, ambulatory education, education-housestaff, doctor-patient communication, interviewing, doctor-patient relationship
  • References (30)
    30 references, page 1 of 3

    1. Lipkin M. The medical interview and related skills. In: Branch W, ed. Ofcfie practice of medicine. Philadelphia: W.B. Saunders; 1987. p. 1287.

    2. Simpson M, Buckman R, Stewart M, Maguire P, Lipkin M, Novack D, et al. Doctor-patient communication: the Toronto consensus statement. Br Med J. 1991;303:1385-1387.

    3. Goldberg DP, Steele JJ, Smith C, Spivey L. Training family doctors to recognise psychiatric illness with increased accuracy. Lancet. 1980;2(8193):521-523.

    4. Eraker SA, Kirscht JP, Becker MH. Understanding and improving patient compliance. Ann Intern Med. 1984;100:258-268.

    5. Suchman AL, Roter D, Green M, Lipkin M. Physician satisfaction with primary care ofcfie visits. Med Care. 1993;31:1083-1092.

    6. Smith RC, Lyles JS, Mettler JA, Marshall AA, Van Egeren LF, Stoffelmayr BE, et al. A strategy for improving patient satisfaction by the intensive

    7. Shapiro RS, Simpson DE, Lawrence SL, Talsky AM, Sobocinski KA, Schiedermayer DL. A survey of sued and nonsued phsycians and suing patients. Arch Intern Med. 1989;149:2190-2196.

    8. Rowland-Morin P, Carroll JG. Verbal communication skills and patient satisfaction. Eval Health Prof. 1990;13:168-185.

    9. Tamblyn R, Benaroya S, Snell L, McLeod P, Schnarch B, Abrahamowicz M. The feasibility and value of using patient satisfaction ratings to evaluate internal medicine residents. J Gen Intern Med. 1994; 9:146-152.

    10. Mishler EG, Clark JA, Ingelfinger J, Simon MP. The language of attentive patient care. J Gen Intern Med. 1989;4:325-335.

  • Metrics
    No metrics available
Share - Bookmark