User Participation in Evaluation - Top-down and Bottom-up Perspectives
Krogstrup, Hanne Kathrine
- Publisher: Co-Action Publishing
Nordic Journal of Studies in Educational Policy
(issn: 2002-0317, eissn: 2002-0317)
This article points out different aspects of user participation. It differentiates between top- down and bottom-up oriented user participation. The Top-down oriented approach to user participation is described with reference to a concept of measuring user satisfaction while the bottom-up approach is connected to deliberative democratic evaluation, democratic evaluation and empowerment evaluation.