An Empirical Study Of Competency Mapping Of The Employees In The Tourism Sector In Jammu And Kashmir- An Executive Level Perspective

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Murtaza, Zulfiqar (2015)
  • Publisher: Journal Of Business Management & Social Sciences Research
  • Journal: Journal Of Business Management & Social Sciences Research (issn: 2319-5614, eissn: 2319-5614)
  • Subject: Business Management; Human Resources Management | Human resource, Tourism sector, Employment, Competencies, Competency Mapping

The paper titled An empirical study of Competency mapping of the employees in the tourism sector in Jammu And Kashmir-An executive level perespective is an attempt to identify the gap between the competencies present and the competencies that are required for the employees in the tourism department to function at its best. It helps the employees to understand the process and requirements of the department more effectively and thus will be of direct help to develop the training schedule of the employees in such a way that the training program suits better to meet the employees and departmental needs. The paper focuses on the fact that there is a gap in the competencies present among the employees of tourism sector as against the competencies demanded by the employees of the sector so that the sector performs as per the expectations and offers not only better revenues and employment opportunities but also helps in pushing the economy on a large scale. The paper also suggests some suitable measures where this gap can be filled. The study uses descriptive research, as it includes surveying and fact-finding. The research explores details for further studies. The research comes up with the results based on statistical tools (t-test) used in the research. Based on this research a competency map will be developed which can be quite handful in suggesting improvements for the tourism sector in the state
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