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The present material addresses an essential issue for Cuban companies : the need for the functioningof the companies Human Capital development that they count on. That is why the implementationof the System of Management and Management in state enterprises and senior managementorganizations must achieve a significant organizational change within the same and fully managedthe systems that comprise it. In this sense, the Human Capital Management System plays a veryimportant role since the success of any venture depends mainly on the flexibility and capacity forinnovation that the PEOPLE involved in the organization have. Reflect on the Human CapitalManagement as well as the integration of several processes taking into account that the HC is themain asset of the company and therefore the most competitive resource is the purpose of this work.Keywords: Organization, Human Capital, Human Capital Management System, LaborCompetencies.
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doi: 10.35508/jom
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It is commonly known that the corporate governance is a way of management which is intrinsic tothe large corporate structures. Today, in Uzbekistan such corporate structures mainly function inthe form of joint-stock companies, limited liability companies, additional liability companies,general partnerships, limited partnership where there introduced a governance practice on the basisof corporate governance principles. This paper theoretically investigates the concept of corporategovernance in SMEs, and studies the specificities of corporate governance practice in small businessenterprises of Uzbekistan. At the end of this paper, the author makes conclusion and gives somerecommendations on further improvement of activity of small business enterprises to function as a“corporate” type business entity. Keywords: Corporate Governance, SME, Small Business Enterprises, Limited LiabilityCompany, Additional Liability Company, General Partnership, Limited Partnership, FamilyEnterprise
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Small and Medium Enterprises (SMEs) in Indonesia continue to grow because it is supported by ideas and creations of the community that keep creating new idea either from food products, clothing, or multipurpose tools. There are already a few examples of successful IT implementation on SME in many countries, but in Indonesia, many SME's does not yet know about the benefit of IT implementation in their businesses. To solve this problem SME's need for learning and adapting IT from the internal functions of the organization, and one of them is Human Resource Management (HRM). This research will try to redesign HRM system based on mobile system or smartphones as one of most popular and most used technology in Indonesia. Smartphones can be used as an early and easy approach for those SME's in the IT-based system. This research will be focused on collecting qualitative data based on the interview with 5 respondents as owner or manager of SME to specify requirements of the design and problems that can be solved. As for the results, the major problem is from the human resource which is lack of knowledge, experience and there are few internal problems in SME's which can be solved by redesigning the mobile system. After presenting the result of redesigning, respondents conclude that the system is sufficient for their daily business activities and they feel comfortable with the design on the mobile system as they said it is easy to understand. Presented design can be much improved by adding more information, opinion, and feedback from other SMEs into consideration in the aim to achieve effective and efficient system design.
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This study was intended to identify factors that lead to the sustainability of small and medium enterprises in Ghana using PESTEL and theories of entrepreneurship as a measuring tool and also made appropriate recommendations for readdressing. The study seeks to solve the problem of high pay to employees, a process that Small and Medium Enterprise face to access the loan and relatively high income to the employee. To enumerate various sources of funds available to SME's in Ghana and to examine the different causes that contribute to the sustainability of small businesses in Ghana, consider the variables that lead to the collapse of new SME's activities, to ascertain the impact of factors that contributes to the sustainability of SME's in Ghana and to evaluate the PESTEL effect on SME's in Ghana. Data were obtained through questionnaires from managers and entrepreneurs in Kumasi, Ghana. The sample was selected using quota, stratified and convenient sampling method. The data was analyzed using Statistical Package for Social Sciences (SPSS) in the form of tables. The researchers recommended that entrepreneurs or managers of Small Business should be expert in management in all spheres of business endeavor such as funds , human resource etc. for good management contribute to SME's sustainability as well as dealing in good and quality goods or products for quality products contributes to SME's sustainability
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Communication in organizations is a very important for its development and survival element insociety. It is one that provides for exchanges of information, knowledge, signs and symbols amongits different audiences, also including the environment as a determinant. Various channels andforms of communication which states in this regard, can find among them upward communication,descent, vertical and horizontal. Keywords: Communication, organization, organizational communication.
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The shifting in management style that prioritize the design of teams work within the company, requiring for specific approaches in managing the team. The requirement will makes the TeamPerformance Management as one of the most rational approach in order to optimize the role andperformance of the team, and to support the achievement of objectives and to increase the enterprisescompetitiveness in global business era today. Team Performance Management is continuous processof communication in a partnership between the manager and the managed team. It is embodiedthrough three phases i.e. planning and team performance agreement phase, continuousperformances communication and team performance evaluation meeting. That three phases willmark the implementation of Team Performance Management in each companies and affirmexplicitly the importance of communication as a main determinant. Horizontal communicationchannel with decentralized network is a special type of team communication that has most part insupporting the creation of true team and high-performance team. Keywords: team, team performance management, communication Sejak pertengahan dekade 1980-an istilah “tim” menjadi sangat populer dan
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This research was conducted to find out wheter District Office of Makale has executed ManagementFunctions. Based on the results of the research, the Management Functions in the District Office ofMakale still need improvements. Because it is encountered implementation of centralized in oneline. It has not spread and not coordinated well in accordance with the Tasks, Functions and Stapleeach Head of Section. Methods of analysis was used Qualitative Analysis Method.Keywords : Management Functions
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The purposes of this research is to know and to explain that Brand and Advertisement influencepartially and simultaneously to Consumer Behavior at Toiletris Ramayana Kupang. The researchmethod used is Descriptive Quantitative. Data Analysis Technique using Descriptive Statistic,Classical Assumption Test, Multiple Linear Regression and Hypothesis Test. The results showedthat Brand and Advertisement did not influence partially and simultaneously to ConsumerBehavior.Keywords : Brand, Advertisement, Consumer Behavior
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Business corporation must use all of its own resources to face the competitive rivalry in globalizedworld. Information is one of the fundamental thing in business. The application of technology inmanaging information is one of the fomula that can make multiplier effect in business activities.Intervention of information technology through four functions of management, Planing,Organizing, Actuating and Controlling, will influence the operational activities of corporation to beefficient and effective, and create the competitive advantage of the corporation. The multiplier effectcreated by intervene of information technology in business corporation consists of 1. Differentiation;2. Easy of Marketing; 3. Increasing of Productivity; 4. Efficiencies of Cost and Time; 5. Consistencyand Quality Assurance.Keywords : Information Technology, Multiplier Effect
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Affective, Continuing and Normative Commitments the apparatus is a very important part of supportingwork performance, though this is still contradictory by some researchers such as Sommers & Birnbaum(1998); Randall & O'Driscoll (1997); Shore & Wayne (1993); Hackett et al., (1994). The results of thisstudy prove that significant together Affective, Continuous and Normative Commitment to WorkAchievement. The implication of this research is to facilitate the participants to follow the study ofmanagement science related to commitment and job performance, as a reference for further research, and asa benefit for the head of the institution as a memberand to build and to foster commitment of the apparatusto the organization.Keywords: Commitment, Job Performance
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Customer Loyalty is an expectation of all business. Many efforts will be done to achieve thatobjectives. Serious problem would be faced is how to investigate the impact of efforts towardimproving Customer Loyalty. Using of Discriminant Analysis is one of the tool which can be solvedthat problem. Without the set of analysis technology, it is impossible to obtain quality decisionrapidly, efficiently and effectively in business.Keywords : Loyalty, Customer Dimensionality, Discriminant Analysis
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The purpose of the research to analyze the influence of compensation and promotion towardemployee job satisfaction. Data was collected using a census to 37 employee of the Islamic PawnshopBranch of Gorontalo. Data were analyzed using multiple linier regression, the results showed apositive and significant influence of compensation and promotion toward employee job satisfaction.Keywords: Compensation, Promotion, Job Satisfaction
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Tourist visits will increase in line with the growing tourism industry development strategy thatincludes tourist attractions through the arrangement of space and time in the environment oftourism, human resource management strategies, implementation the quality of service, marketstrategy and strategies to build and establish cooperation with the related parties as well as thetourism policy support from the Government. In the long run, customer retention is moreprofitable than to constantly attract and cultivate new customers to replace the leaving customersKeywords : Tourism Strategy
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This research was focusing on principal of accountability in the management of the village fund(Alokasi Dana Desa/ADD). The purpose of this study is to analyze and describe the accountabilityof the Government of the village, the supporting factors and the barrier as well as the challenges facedby the apparatus as stakeholder to manage the ADD, in the village of Passi in Fatuleu Tengahduring the year of 2015. The village of Passi is one of the villages getting allocation of ADD lessthan three (3) other villages located in the subdistrict of Fatuleu Tengah. Result of research showedthat the apparatus of the village had already accountable and transparent in financialaccountability, however it had not yet to be matched with government policy in the using of budget.Keywords : Accountability, Alokasi Dana Desa (ADD)
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This study examines the context of the small and medium business (SME) environments for enterprising conditions in Sylhet following COVID-19. This article aims to highlight the most common legal hurdles small enterprises face during business management. 52 proper samples were randomly selected from the SMEs; these are common in the area. It has been utilizing various blended approaches which include qualitative and quantitative ones. Some of these business categories include retail, pharmacy, restaurant, mobile repair shops, and fast food. The research used both the structured and unstructured, a critical appraisal based on prior research on organizational learning. This paper emphasizes the importance of SMEs in the economic progress of the Sylhet region. However, with all these possibilities, there are numerous problems that an SME is faced with. Among them are limited access to finance, sourcing requirement of inputs, high operating costs, unfavorable market conditions, and impacts from shifting politically unstable environment. Keywords: Entrepreneurial Environment; Sylhet-Based SMEs; Economic Growth; Funding Challenges
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The performance of the small and medium-scale enterprises is a function of internal and external factors, which are challenges for the enterprises to consider in their internal operations that spur the contribution to economic development. The inability to align with financial technology and the availability of bank intermediation prowess could retard their supposed contribution to economic development due to poor levels of performance. In the peculiarity of these challenges, this study examines the combined effect of financial technology and bank intermediation on small and medium-scale enterprises' performance. The study adopted time series data from the Central Bank Statistical Bulletin from 2019 to 2022 but was converted to quarterly data to accommodate the ordinary square least regression. The findings from the short-run results in accordance with the bound test revealed that point-of-sale, loan-to-deposit ratio, liquidity ratio, and interest rate have a positive significant effect on credit for small and medium-scale enterprises, while automated teller machines and deposit mobilization have a negative significant effect on credit for small and medium-scale enterprises. It is therefore recommended that financial institutions also reconsider their reliance on ATMs in SME operations, as it has a substantial negative impact. Encouraging web-based payment systems could also be beneficial, though further studies are needed to assess their full potential. Strengthening financial indicators like loan-to-deposit ratios and liquidity ratios should be prioritized to enhance credit provision. Additionally, financial institutions should explore alternative deposit mobilization strategies that do not constrain credit flow to SMEs. Keywords: Financial Technology; Bank Intermediation; SME’s Performance; Interest Rate
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The study aims to determine how the application of control systems in relation to the financialperformance of the Bank NTT. The results of the study show that in implementing internal control,Bank NTT has established a plan of organization, separation of authority and responsibility, and asystem of distribution of authority in each work procedure. Bank NTT controls the employees'placement, employees' career opportunities, and employees' rotation and movement. Bank auditsconducted by Bank NTT include financial audits, operational audits and management audits. Allthree audits have been carried out properly so that the Bank NTT increased business development.This increase is reflected in an increase in lending assets, third party funds and revenues. Thismakes Bank NTT in the category of "healthy" bank.Keywords: Internal control, Bank Audits, Financial Performance
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NTT tourism showed good development in terms of the increase of tourists arrival and tourisminfrastructure such as hotels, restaurants, and other tourism services. In line with thesedevelopments, the analysis of the impact of micro showed that, the effect of tourist spending to theimprovement of people's income is large enough, but the backward linkages with other economicsectors (upstream) is not adequate, resulting in suppliers (upstream) benefit is relatively smallcompared to the actors in the sector downstream. In terms of employment, a positive multipliergreater than one, but not optimal. This suggests that other economic sectors has not responded toquickly increase demand of the tourism sector. All this indicates that institutional improvement tocreate a strong backward linkages need to be done, as well as efforts to increase the capacity of thetourism-related sectors of the economy need to be done. To use the recommended industry clusterapproach to strengthen backward linkages and capacity of tourism related sector of the economy. Keywords : Tourism, Keynesian Local Income Multiplier, Ratio Income Multiplier
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One of the division which determine sustainability of the company is the division of finance. Theentire activities of the company based on the financial perspective is divided into two main activities,; the activities of companies that use funds (allocation funds) and the activities of companies thatgenerate funds (funds raising). Both activities is called financial function. When the companiesmore excited in allocation funds activities but less in fund raising activities then the companies wereexperiencing financial distress. Continous financial distress will generate of various problems in thecompanies. Therefore, it is expected that the managers have an understanding of good financialperformances. In addition, the managers are expected to have knowledge of financial performancesanalysis techniques in financial problem solving.Keywords : Financial Performances
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The purpose of this study was to determine the inventory control of raw material (cement) inCV. Dua Bersaudara, Kupang. The method used is the Economic Order Quantity, SafetyStock and ReOrder Point. The results of the study showed that the total cost of cement rawmaterial inventory using the EOQ method is smaller than the method used by the company.CV. Dua Bersaudara, Kupang should try to apply the EOQ method in terms of raw materialinventories so that the company can minimize inventory costs. Keywords: Economic Order Quantity, Safety Stock and Re-Order Point
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This research aims to investigate the Return On Investment (ROI), Return On Equity (ROE),Net Profit Margin (NPM) and Earning Per Share (EPS) of Consumer Goods Industry inIndonesia Stock Exchange year 2013-2015. The samples are 12 companies determined bypurposive sampling technique. Results obtained that the ROI, ROE, NPM and EPS can notbe the tool of decision for investors because of the fluctuation results in year 2013-2015 Keywords : Profitability, Return On Investment (ROI), Return On Equity (ROE), Net ProfitMargin (NPM), Earning Per Share (EPS)
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The aim of this study is to know about the correlation between the leadership effectiveness to employees performance and sale. So, this hypothesis that is proposed in this study will show positifcorrelation between them. The concepts that used in this study are the leadership effectiveness,employees performance, perception and sale. The sample method in this study used saturationsample where a group of subject as the sample. The subject of this study were employee who work inFlobamora Mall Kupang. Collecting the data was used questionnaire, development of dataprocessed used simple regression analysis that is corrected item to total from SPSS 11.00 ForWindow to measure validity and realibility. Besides that, using of Kolmogorov-Smirnov andcorrelation measurement to measure normalitation. The result of this study shows that there issignificant leadership effectiveness to employees performance and sale. Keywords: Leadership Effectiveness, Employees Performance and Sale
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This research aims to know the influence of the Task-Oriented Leader Behavior and Relationship-OrientedLeader Behavior, simultaneously and partially towards Employees Performance at Kantor KecamatanMiomafo Timur. The type of research is survey research with the quantitative approach. Method of analysisis the multiple linear regression. The research found that the independent variables Task-Oriented LeaderBehavior (X1) and Relationships Oriented Leader Behavior (X2) simultaneously influenced to EmployeesPerformance with a value of Fcount (90.309) > Ftable (2.33). Task-Oriented Leader Behavior (X1) andRelationships-Oriented Leader Behavior (X2) influenced to Employees Performance partially with a valueof tcount > ttable : 17.760 and 11.457 respectively > 2, 119Keywords : Employees Performance, Task-Oriented Leader Behavior and Relationships-Oriented LeaderBehavior
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The purpose of this study was to determine the effect Services Quality by recepsionits to customer satisfaction. The population in this study were guests who stayed at the On The Rock Hotel. The sample amount was 50 conducted randomly to the guests. Data processing and analysis is carried out using the SPPS program. The results of this study indicate that the sub variables of Service Quality (Physical Evidence, Emphaty, Reliability, Responsiveness, and Assurance) have a simultaneously significant effect on Customer Satisfaction who stay in the hotel. Keywords: Quality Services, Customer Satisfaction.
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Service Quality is very important factor especially for enterprises that engaged in the services sector.Therefore, PDAM Kupang prioritizes the service quality for the sake of customers satisfaction, bytrying to improve the quality of service which is expected to be a positive effect towards customersatisfaction. The purpose of this research is to explain the influence of the counters service quality tocustomer satisfaction in PDAM Kupang’s service counters. The result of the regression, the ServiceQuality influence positively towards Customer Satisfaction (β = 0,231). The variable of ServiceQuality has contribution of 53.4% to Customer Satisfaction variable (R2 = 0.534) and the restinfluenced by other variables. Based on a comparison between the value of tcount and ttable (n-2) at the95% level of confidence, it can be drawn the conclusion that the variable of Service Quality influencesignificantly to variable of Customer Satisfaction. It means that the service quality in PDAMKupang’s service counters have influence to its costumers satisfaction.Keywords : Customer Satisfaction, Customer Services, Service Quality
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The purpose of this research is to analyze the raw materials management of Jati board in theproduction of furniture on Pesona Furniture Atambua. The aim in this research is to analyze rawmaterials supply management in the production of furniture. Data was analized using several toolsi.e Economic Order Quantity (EOQ), Safety Stock, Re-Order Point (ROP) and Divination Suppliesof Raw Materials. The research suggests precise information about the number of raw materialsprocurement using Economic Order Quantity (EOQ). Company requires to monitor the SafetyStock of raw materials and also need to determine the best time to order the raw material using themethod of Re-Order Point (ROP analysis). Keywords : EOQ, Safety Stock, ROP
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The fundamental issue of every entrepreneur in Kupang is limited in its own capital, low labourskills, accounting and poor business management, lack of understanding of optimal inventories,limited market share, very limited business network and access to banking funding resources. Thereare a variety of reasons why it can happen: small businesses are not burdened by the demands ofshareholders who always want to dictate the management of business run, family members want tosacrifice short-term profits to gain long-term benefits, the level of flexibility of entrepreneurial torespond to challenges and opportunities without many obstacles, entrepreneurial can also convey animage of stability and provide continuity for customers Keywords : Management, Enterprenuership
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The pandemic phenomenon had a significant impact on small and medium-sized enterprises, compelling them to respond to the situation. Business Model Innovation (BMI) represents an innovation model suitable for the sustainability of small and medium-sized enterprises, particularly as the local SME situation deteriorated during the first two years of the COVID-19 pandemic, specifically in 2020-2021. The reconfiguration of business models has emerged as one of the alternatives for SMEs to overcome these challenges. The business model concept enables Small and Medium Enterprises (SMEs) to tackle dynamic business challenges. In reality, the alteration of Business Models (BMs) in SMEs varies across different organizations. This research aims to provide insights into the changes in BMs for SMEs following the pandemic, specifically within the batik industry, through the Integrated Marketing Communications (IMC) approach applied to various case studies. The method used in this research is descriptive qualitative through case studies with case selection using a purposive sampling approach, which is the MSME of the Batik Industry. The results of this study offer empirical information about the Business Model Innovation (BMI) of SMEs during the pandemic, which can serve as a foundation for further research in BMI, particularly concerning SMEs. Keywords: Business Model Innovation; SMEs; Batik; Pandemic
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The extent to which small and medium size enterprises (SME's) are engaged in marketing their products in foreign markets is an important factor that can increase their performance in those markets. This study examined the Export marketing involvement of SMEs from the Least Developed Countries using the case study of SMEs exporters in Tanzania's fish processing industry. Using factor analysis, the study revealed three main dimensions of export marketing involvement of Tanzania's SMEs in the fish processing industry. They are distinguished as foreign product quality intensity, foreign marketing research intensity and foreign market promotion intensity. Firms with higher foreign product quality intensity were found to perform better than others in the export market. Heavy exporters were found to have greater export promotion intensity and experienced firms were found to emphasise on higher export product quality intensity. African Journal of Finance and Management Vol.12(1) 2003: 25-32
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Public accounting profession (auditors) are like "sword in both eyes,". Auditors should consider thecredibility and ethics of the profession, on the other hand they also cope pressure from clients in avariety of auditing decision. If the auditors are unable to resist the pressure from customers such aspersonal stress, emotional and financial independence of auditors, it will reduce and may affect thequality of the audit. Accordance with its responsibility to increase the reliability of the financialstatements of an accounting firm, public accounting profession not only need to have the skill orexpertise, but also must be independent. To be able to meet quality audit of the auditor in theapplying of his/her profession, he/she should be guided by the code of ethics for accountants,professional standards and applicable accounting standards in Indonesia. Each audit is to maintainthe integrity and objectivity in the performance of their duties to act honestly, firmly, unpretentious,so that it can act fairly, without being influenced of personal interests. The auditors identify andreport violations of the client's accounting system. Violation of measuring the quality of auditfindings related to the knowledge and expertise of the auditor. While encouraging the offensedepends on the auditor to disclose the violation. The reader will depend on the auditor'sindependence instead.Keywords: Competence, Independence and Quality Audit
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This research is done in Tanaoba Lais Manekat cooperative. The purpose of this research is to know the source and using of working capital as well as its influence on the profitability of Tanaoba Lais Menekat cooperatives. The study used a quantitative descriptive approach with guidance on cooperative financial statements during the research period of 2013 – 2017. The analysis of the data used in this study is the analysis of the source and the using of working capital by comparing the two-year consectively financial report and profitability analysis with return on asset ratio and return on aquity ratio. Results showed that there was fluctuations in the development of sources and capital use as well as profitability and no working capital relationship to the profitability of Tanaoba Lais Manekat cooperatives. Keywords : Working Capital, Profitability, Return On Asset, Return On Equity, Source of Working Capital
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This study aims to determine the effect of Market Orientation, Entrepreneurial Orientation, Training, and Management Ability on Competitive Advantage in Bakti culinary businesses. This research is a quantitative study with a questionnaire data collection method. The number of samples was 17 respondents. The analysis technique uses Multiple Linear Regression Analysis with the assistance of SPSS. The results of this study indicate that Entrepreneurial Orientation, Training, Management Capability, and Market Orientation simultaneously have a positive effect on competitive advantage. The suggestion for the next research is to discuss deeper into the comparison of management capabilities in terms of soft skills obtained self-taught with training, so that it can contribute to competitive advantage. Keywords: Competitive Advantage; Entrepreneurship Orientation; Training; Market Orientation; Management Capability
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Credit is a source of revenue and profits for banks. Credit also is an activity that cause theproblem to the banks. We know that the largest revenue in the bank that can affect the capital is theinterest come from lending. The increasing of the loan portfolio will increase the interest incomegained, increasing of the revenue will cover the entire load including the non-performing loan(NPL). After deducting income and the burden of non-performing loans (NPL), it will acquireprofit. Since the loan portfolio provides different income, each bank made different lending policiesin order to increase the amount of capital, although there are other income excluding interest, forexample: administrative costs of savings and transfer services. Keywords : Credit, Operating Expenses, Non-performing loan (NPL), Bank Capital.
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The purpose of this study is to determine the influence of Nonperforming Loans to Liquidity, toSolvability and to Profitability. This research is descriptive quantitative. Data analysis technique isFinancial Ratio Analysis. The results of this study 1) Non Performing Loan (NPL) at BPR ChristaJaya Perdana Kupang in 2013-2016 of 8.27% is ranked 4 with the predicate "Less Good". 2) LDRBPR Christa Jaya Perdana Kupang in 2013-2016 of 87.85% is ranked 3 with the predicate "GoodEnough". 3) CAR BPR Christa Jaya Perdana Kupang in 2013-2016 of 19.27% is ranked 1 withthe title of "Very Good". 4) ROA BPR Christa Jaya Perdana Kupang in 2013-2016 of 2.6% isranked 1 with the predicate "Very Good". 5) Non Performing Loan (NPL) affects the FinancialPerformance of LDR, CAR and ROA. This indicates that the lower the NPL, the better the LDR,CAR, and ROA of a bankKeywords : Non Performing Loan, Loan to Deposit Ratio, Capital Adequacy Ratio, Return OnAsset.
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Business communication which is built in the online shop-reaching not only limited tocorrespondence and advertising that are likely to be persuasive, but also cover all aspects. Businesscommunication is done between humans, humans with institutions and institutions with aninstitution related to the exchange of goods or services for profit. Business communications covers allaspects of "how to receive, express and exchange ideas in business". Business communicationincludes sending and receiving messages between people or within one or more environment with thepurpose of influencing behavior in an organization. This study was conducted to describe andunderstand the process of business communication and online shop branding strategy in order tomaintain customer confidence for businesses in the city of Kupang.Keywords : Communication, Business, Business Communication, Online Media, Online Business
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This study aimed to analyze the influence of Development and Job Satisfaction on EmployeeProductivity. The samples in this study were 72 employees of Regional Water Company (PDAM)in Gorontalo district which is determined by saturation sampling techniques. The collection of databy distributing questionnaires using 5-point Likert scale for measuring three variables. The analysistechnique is Multiple Linear Regression Analysis. The results showed that partially, Developmentand Job Satisfaction have positive effect on PDAM Gorontalo’s Employee Productivity. Inaddition, 76,6 percent of the increasing variation of Employee's Productivity can be explained bythe Development and Job Satisfaction, while the remaining 23.4 percent is influenced by othervariables that are not included in this research model.Keywords : Development, Job Satisfaction, Employee Productivity.
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This study aims to determine the effect of unemployment and inflation on poverty in Indonesia from 2007-2022. The research method is quantitative research with data analysis techniques using Multiple Linear Regression. The results showed: 1) Poverty is positively and significantly influenced by unemployment, 2) Poverty is positively and significantly influenced by inflation, and 3) Poverty is positively and significantly influenced by unemployment and inflation simultaneously, 4) Based on the test of the coefficient of determination, poverty is simultaneously affected by unemployment and inflation by 87.6% while the remaining 12.4% is influenced by other variables. Keywords: Inflation; Unemployment; Poverty
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This research is explanatory research to explain the effect of segmentation and positioning ontourists' purchasing decisions on Rumah Makan Ayam Bakar Wong Solo Kupang. The variablesin this study are as follows: Independent Variables ; Segmentation (X1), Positioning (X2), andDependent Variable ; Purchase Decision (Y). The population of this study were tourists who boughtin Rumah Makan Ayam Bakar Wong Solo Kupang, with a sample of 97 respondents taken bypurposive sampling. Data collection techniques in this study used questionnaire and observationmethods. Test of the instrument using validity test, classical assumption test, and reliability test,and hypothesis testing using t test and f test. Data analysis techniques used descriptive statistics,multiple linear regression, and coefficient of determination. The data obtained is processed using theSPSS 20.0 for program. Keywords: Segmentation, Positioning, Purchasing Decisions
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The purpose of this study is to describe tourism development strategies in increasing visits to theMount Fatuleu Nature Tourism object. Research types used are Qualitative Descriptive Research,Where researchers intend to describe existing phenomena by analyzing and presenting systematicfacts to facilitate understanding and withdrawal conclusions. By using Qualitative Methods thenthe data obtained will be more complete, more profound, credible, and meaningful, so the researchobjectives can be achieved. The population in this study included all those who knew and hadvisited Mount Fatuleu Tourism Object in Kupang Regency. In this study, the sample wasadjusted to Roscoe's theory (in Sugiyono, 2007), that the sample size that was feasible in the studywas at least 30 to 500. In this study the method used to analyze was descriptive analysis method toanswer the driving and inhibiting factors development of the Gunung Fatuleu Tourism Object inKupang Regency. Whereas to answer the strategy of developing the Gunung Fatuleu TourismObject in Kupang Regency using a SWOT analysis. Keywords : Tourism Development
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This research aim to know the performance of RSUD S. K. Lerik Kota Kupang that measured byBalanced Scorecard approaching. The research method is case study, with analytical techniquereferring to Balanced Scorecard approaching, those are Financial Perspective, Customer Perspective,Internal Business Process Perspective and Learning And Growth Perspective. The results of theanalysis show that Financial Perspective as measured by the Economic Ratio is categorized as"Very Economical", the Efficiency Ratio is categorized as "Not Efficient" and the EffectivenessRatio is categorized as "Very Effective". The Customer Perspective for Patient Satisfaction isincluded in the "Good" category and Customer Acquisition is in the "Good" category. For InternalBusiness Process Perspective, IGD building and bedding improvement (BOR) is categorized as"Good Enough" and TOI is also categorized as "Good". For Learning And Growth Perspective,Employee Satisfaction level is in the "Good" category, and for Productivity, employees of RSUD S.K. Lerik Kota Kupang had not maximized in revenue increasing. Thus, RSUD S. K. Lerik KotaKupang should pay attention to each perspective to improve its performanceKeywords : Performance, Balanced Scorecard
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The purpose of this research is to know how the Democratic Leadership Style influence onEmployee Performance. To analyze the data analysis technique was used Descriptive Statistics,Inferential Analysis and Hypothesis Testing.The results showed that the Democratic LeadershipStyle applied to the PT. Timor Express Intermedia Kupang consists of four (4) indicators ofDelegation of Responsibility, Activeness, Decision-Making, and The Empathy that have a positiveinfluence on Employee Performance. This is evidenced by tcount > ttable that is equal to 7,433>2.012896, so the hypothesis is accepted and Employee Performance (Y) can be explained by theDemocratic Leadership Style (X) amounted to 54.6% while the remaining 45.4% is explained byother factors. The company needs to maintain and implement Democratic Leadership Style so thatthe performance of employees will be increased and when the performance of employeesincreased, the organization's goals will be achieved.Keywords : Democratic Leadership, Employee Performance
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The research method used is an associative method that uses questionnaires as a data collection tool that is distributed throughout the respondents. The population in the study were all employees of PT. Kupang Area PLN. The number of samples taken was 43 respondents. As for analyzing and calculating the overall effect of independent variables Leadership Style and motivation on employee performance dependent variables that are processed using a computer program spss for window. The results of multiple linear regression analysis show that hypothesis testing proves that partially variable leadership style has a positive and significant effect on the performance of employees of PT. Kupang Area PLN, while the motivation variable does not affect employee performance. Simultaneous testing shows that the independent variable Leadership Style and motivation affect employee performance. Kupang Area PLN. Keywords: Leadership Style, Motivation and Performance
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Financial distress is a condition where the company experiences financial difficulties which can indicate bankruptcy. This study aims to determine the level of financial distress at Bank Muamalat Indonesia for the period 2014-2018. This type of research is a quantitative descriptive study using secondary data in the form of financial statements during 2014-2018. The data analysis technique in this study is the modified Altman Z-Score analysis technique with the formula Z = 6. 56X1 + 3. 26X2 + 6. 72X3 + 1. 05X4. With the assessment criteria Z > 2.6, it means that the company is in the Safe zone or healthy category. 1.1 Z 2.6 are categorized in the Gray Zone or doubtful. Z-Score 1.1, which means the company is in the Distress category and has the potential to go bankrupt. The results showed that the financial condition of Bank Muamalat Indonesia in 2014 and 2017 was in the safe zone or healthy category. In 2015, 2016, and 2018 the financial condition of Bank Muamalat Indonesia was in the gray zone category or doubtful. The financial condition during the study period was not in the distress category. This condition can make the company depressed if the management does not make improvements to the company's financial performance because the company is not in a healthy financial condition. Keywords : Altman Z-Score, EBIT, Book Value of Debt, Book Value of Equity, Financial Distress, Retained Earnings, Working Capital
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Indonesia Tourism has huge potential and is a promising sector to be developed, as long asthe potential development is supported by a comprehensive planning and development byinvolving the utilization of internet technologies. One evidence of the rapid development ofICT is the internet presence. The internet has prompted us to enter the era of all digitally ecommerce.Even today, we are in the era of the industrial revolution 4.0. The industrialrevolution 4.0 will give the effect to shorten the distance between manufacturer and its targetmarket. Digital-based business activity known as the e-commerce in the era of industry 4.0is penetrated various fields including the tourism industry. E-tourism is an interactive onlinesystem enabling tourists to get information and booking some of the provided tourismelements such as hotels and travel agents. Implementation of e-tourism can be done throughthe website, social media, online advertising, web forums, smartphone applications.Through the e-tourism, it makes easier for travelers to travelling with automatic and multilanguage system. The utilization of ICT in the era of the industrial revolution 4.0 and thetourism world not only changing the paradigm of the industry, but also changing the job,the way to communicate, shopping, transaction, and lifestyle. Keywords: ICT, Internet, e-Commerce, e-Tourism
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Key to the success of an organization is the human resources (HR). The central role of human resourcesbecome the main driving force for the organization to respond to the various challenges faced. Someorganizations attempt a variety of ways to improve the quality of its human resources by using theinformation and communication technology development called Electronic Human Resource Management(EHRM). The purpose of this research is to analyze the application of EHRM conducted by PT. TelkomKupang region. Interviewees on this research was the head of SAS Asman, head of human resources andthe Supporting Business, JOM IT Witel, and several employees of PT Telkom Kupang region. Theapproach used in this study is a qualitative descriptive study which aims to give you an idea that becamethe focus of attention of this research. The results of this research show the application of EHRM by PTTelkom Kupang region NTT brings changes and progress in working, improves employees skills, ultimatelyimproves the quality of work and quality of service.Keywords: Human Resources, The Electronic Human Resource Management
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The present material addresses an essential issue for Cuban companies : the need for the functioningof the companies Human Capital development that they count on. That is why the implementationof the System of Management and Management in state enterprises and senior managementorganizations must achieve a significant organizational change within the same and fully managedthe systems that comprise it. In this sense, the Human Capital Management System plays a veryimportant role since the success of any venture depends mainly on the flexibility and capacity forinnovation that the PEOPLE involved in the organization have. Reflect on the Human CapitalManagement as well as the integration of several processes taking into account that the HC is themain asset of the company and therefore the most competitive resource is the purpose of this work.Keywords: Organization, Human Capital, Human Capital Management System, LaborCompetencies.
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doi: 10.35508/jom
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It is commonly known that the corporate governance is a way of management which is intrinsic tothe large corporate structures. Today, in Uzbekistan such corporate structures mainly function inthe form of joint-stock companies, limited liability companies, additional liability companies,general partnerships, limited partnership where there introduced a governance practice on the basisof corporate governance principles. This paper theoretically investigates the concept of corporategovernance in SMEs, and studies the specificities of corporate governance practice in small businessenterprises of Uzbekistan. At the end of this paper, the author makes conclusion and gives somerecommendations on further improvement of activity of small business enterprises to function as a“corporate” type business entity. Keywords: Corporate Governance, SME, Small Business Enterprises, Limited LiabilityCompany, Additional Liability Company, General Partnership, Limited Partnership, FamilyEnterprise
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Small and Medium Enterprises (SMEs) in Indonesia continue to grow because it is supported by ideas and creations of the community that keep creating new idea either from food products, clothing, or multipurpose tools. There are already a few examples of successful IT implementation on SME in many countries, but in Indonesia, many SME's does not yet know about the benefit of IT implementation in their businesses. To solve this problem SME's need for learning and adapting IT from the internal functions of the organization, and one of them is Human Resource Management (HRM). This research will try to redesign HRM system based on mobile system or smartphones as one of most popular and most used technology in Indonesia. Smartphones can be used as an early and easy approach for those SME's in the IT-based system. This research will be focused on collecting qualitative data based on the interview with 5 respondents as owner or manager of SME to specify requirements of the design and problems that can be solved. As for the results, the major problem is from the human resource which is lack of knowledge, experience and there are few internal problems in SME's which can be solved by redesigning the mobile system. After presenting the result of redesigning, respondents conclude that the system is sufficient for their daily business activities and they feel comfortable with the design on the mobile system as they said it is easy to understand. Presented design can be much improved by adding more information, opinion, and feedback from other SMEs into consideration in the aim to achieve effective and efficient system design.
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This study was intended to identify factors that lead to the sustainability of small and medium enterprises in Ghana using PESTEL and theories of entrepreneurship as a measuring tool and also made appropriate recommendations for readdressing. The study seeks to solve the problem of high pay to employees, a process that Small and Medium Enterprise face to access the loan and relatively high income to the employee. To enumerate various sources of funds available to SME's in Ghana and to examine the different causes that contribute to the sustainability of small businesses in Ghana, consider the variables that lead to the collapse of new SME's activities, to ascertain the impact of factors that contributes to the sustainability of SME's in Ghana and to evaluate the PESTEL effect on SME's in Ghana. Data were obtained through questionnaires from managers and entrepreneurs in Kumasi, Ghana. The sample was selected using quota, stratified and convenient sampling method. The data was analyzed using Statistical Package for Social Sciences (SPSS) in the form of tables. The researchers recommended that entrepreneurs or managers of Small Business should be expert in management in all spheres of business endeavor such as funds , human resource etc. for good management contribute to SME's sustainability as well as dealing in good and quality goods or products for quality products contributes to SME's sustainability
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Communication in organizations is a very important for its development and survival element insociety. It is one that provides for exchanges of information, knowledge, signs and symbols amongits different audiences, also including the environment as a determinant. Various channels andforms of communication which states in this regard, can find among them upward communication,descent, vertical and horizontal. Keywords: Communication, organization, organizational communication.
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The shifting in management style that prioritize the design of teams work within the company, requiring for specific approaches in managing the team. The requirement will makes the TeamPerformance Management as one of the most rational approach in order to optimize the role andperformance of the team, and to support the achievement of objectives and to increase the enterprisescompetitiveness in global business era today. Team Performance Management is continuous processof communication in a partnership between the manager and the managed team. It is embodiedthrough three phases i.e. planning and team performance agreement phase, continuousperformances communication and team performance evaluation meeting. That three phases willmark the implementation of Team Performance Management in each companies and affirmexplicitly the importance of communication as a main determinant. Horizontal communicationchannel with decentralized network is a special type of team communication that has most part insupporting the creation of true team and high-performance team. Keywords: team, team performance management, communication Sejak pertengahan dekade 1980-an istilah “tim” menjadi sangat populer dan
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This research was conducted to find out wheter District Office of Makale has executed ManagementFunctions. Based on the results of the research, the Management Functions in the District Office ofMakale still need improvements. Because it is encountered implementation of centralized in oneline. It has not spread and not coordinated well in accordance with the Tasks, Functions and Stapleeach Head of Section. Methods of analysis was used Qualitative Analysis Method.Keywords : Management Functions
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The purposes of this research is to know and to explain that Brand and Advertisement influencepartially and simultaneously to Consumer Behavior at Toiletris Ramayana Kupang. The researchmethod used is Descriptive Quantitative. Data Analysis Technique using Descriptive Statistic,Classical Assumption Test, Multiple Linear Regression and Hypothesis Test. The results showedthat Brand and Advertisement did not influence partially and simultaneously to ConsumerBehavior.Keywords : Brand, Advertisement, Consumer Behavior
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Business corporation must use all of its own resources to face the competitive rivalry in globalizedworld. Information is one of the fundamental thing in business. The application of technology inmanaging information is one of the fomula that can make multiplier effect in business activities.Intervention of information technology through four functions of management, Planing,Organizing, Actuating and Controlling, will influence the operational activities of corporation to beefficient and effective, and create the competitive advantage of the corporation. The multiplier effectcreated by intervene of information technology in business corporation consists of 1. Differentiation;2. Easy of Marketing; 3. Increasing of Productivity; 4. Efficiencies of Cost and Time; 5. Consistencyand Quality Assurance.Keywords : Information Technology, Multiplier Effect
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Affective, Continuing and Normative Commitments the apparatus is a very important part of supportingwork performance, though this is still contradictory by some researchers such as Sommers & Birnbaum(1998); Randall & O'Driscoll (1997); Shore & Wayne (1993); Hackett et al., (1994). The results of thisstudy prove that significant together Affective, Continuous and Normative Commitment to WorkAchievement. The implication of this research is to facilitate the participants to follow the study ofmanagement science related to commitment and job performance, as a reference for further research, and asa benefit for the head of the institution as a memberand to build and to foster commitment of the apparatusto the organization.Keywords: Commitment, Job Performance
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Customer Loyalty is an expectation of all business. Many efforts will be done to achieve thatobjectives. Serious problem would be faced is how to investigate the impact of efforts towardimproving Customer Loyalty. Using of Discriminant Analysis is one of the tool which can be solvedthat problem. Without the set of analysis technology, it is impossible to obtain quality decisionrapidly, efficiently and effectively in business.Keywords : Loyalty, Customer Dimensionality, Discriminant Analysis
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The purpose of the research to analyze the influence of compensation and promotion towardemployee job satisfaction. Data was collected using a census to 37 employee of the Islamic PawnshopBranch of Gorontalo. Data were analyzed using multiple linier regression, the results showed apositive and significant influence of compensation and promotion toward employee job satisfaction.Keywords: Compensation, Promotion, Job Satisfaction
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Tourist visits will increase in line with the growing tourism industry development strategy thatincludes tourist attractions through the arrangement of space and time in the environment oftourism, human resource management strategies, implementation the quality of service, marketstrategy and strategies to build and establish cooperation with the related parties as well as thetourism policy support from the Government. In the long run, customer retention is moreprofitable than to constantly attract and cultivate new customers to replace the leaving customersKeywords : Tourism Strategy
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This research was focusing on principal of accountability in the management of the village fund(Alokasi Dana Desa/ADD). The purpose of this study is to analyze and describe the accountabilityof the Government of the village, the supporting factors and the barrier as well as the challenges facedby the apparatus as stakeholder to manage the ADD, in the village of Passi in Fatuleu Tengahduring the year of 2015. The village of Passi is one of the villages getting allocation of ADD lessthan three (3) other villages located in the subdistrict of Fatuleu Tengah. Result of research showedthat the apparatus of the village had already accountable and transparent in financialaccountability, however it had not yet to be matched with government policy in the using of budget.Keywords : Accountability, Alokasi Dana Desa (ADD)
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This study examines the context of the small and medium business (SME) environments for enterprising conditions in Sylhet following COVID-19. This article aims to highlight the most common legal hurdles small enterprises face during business management. 52 proper samples were randomly selected from the SMEs; these are common in the area. It has been utilizing various blended approaches which include qualitative and quantitative ones. Some of these business categories include retail, pharmacy, restaurant, mobile repair shops, and fast food. The research used both the structured and unstructured, a critical appraisal based on prior research on organizational learning. This paper emphasizes the importance of SMEs in the economic progress of the Sylhet region. However, with all these possibilities, there are numerous problems that an SME is faced with. Among them are limited access to finance, sourcing requirement of inputs, high operating costs, unfavorable market conditions, and impacts from shifting politically unstable environment. Keywords: Entrepreneurial Environment; Sylhet-Based SMEs; Economic Growth; Funding Challenges
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The performance of the small and medium-scale enterprises is a function of internal and external factors, which are challenges for the enterprises to consider in their internal operations that spur the contribution to economic development. The inability to align with financial technology and the availability of bank intermediation prowess could retard their supposed contribution to economic development due to poor levels of performance. In the peculiarity of these challenges, this study examines the combined effect of financial technology and bank intermediation on small and medium-scale enterprises' performance. The study adopted time series data from the Central Bank Statistical Bulletin from 2019 to 2022 but was converted to quarterly data to accommodate the ordinary square least regression. The findings from the short-run results in accordance with the bound test revealed that point-of-sale, loan-to-deposit ratio, liquidity ratio, and interest rate have a positive significant effect on credit for small and medium-scale enterprises, while automated teller machines and deposit mobilization have a negative significant effect on credit for small and medium-scale enterprises. It is therefore recommended that financial institutions also reconsider their reliance on ATMs in SME operations, as it has a substantial negative impact. Encouraging web-based payment systems could also be beneficial, though further studies are needed to assess their full potential. Strengthening financial indicators like loan-to-deposit ratios and liquidity ratios should be prioritized to enhance credit provision. Additionally, financial institutions should explore alternative deposit mobilization strategies that do not constrain credit flow to SMEs. Keywords: Financial Technology; Bank Intermediation; SME’s Performance; Interest Rate
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The study aims to determine how the application of control systems in relation to the financialperformance of the Bank NTT. The results of the study show that in implementing internal control,Bank NTT has established a plan of organization, separation of authority and responsibility, and asystem of distribution of authority in each work procedure. Bank NTT controls the employees'placement, employees' career opportunities, and employees' rotation and movement. Bank auditsconducted by Bank NTT include financial audits, operational audits and management audits. Allthree audits have been carried out properly so that the Bank NTT increased business development.This increase is reflected in an increase in lending assets, third party funds and revenues. Thismakes Bank NTT in the category of "healthy" bank.Keywords: Internal control, Bank Audits, Financial Performance
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NTT tourism showed good development in terms of the increase of tourists arrival and tourisminfrastructure such as hotels, restaurants, and other tourism services. In line with thesedevelopments, the analysis of the impact of micro showed that, the effect of tourist spending to theimprovement of people's income is large enough, but the backward linkages with other economicsectors (upstream) is not adequate, resulting in suppliers (upstream) benefit is relatively smallcompared to the actors in the sector downstream. In terms of employment, a positive multipliergreater than one, but not optimal. This suggests that other economic sectors has not responded toquickly increase demand of the tourism sector. All this indicates that institutional improvement tocreate a strong backward linkages need to be done, as well as efforts to increase the capacity of thetourism-related sectors of the economy need to be done. To use the recommended industry clusterapproach to strengthen backward linkages and capacity of tourism related sector of the economy. Keywords : Tourism, Keynesian Local Income Multiplier, Ratio Income Multiplier
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One of the division which determine sustainability of the company is the division of finance. Theentire activities of the company based on the financial perspective is divided into two main activities,; the activities of companies that use funds (allocation funds) and the activities of companies thatgenerate funds (funds raising). Both activities is called financial function. When the companiesmore excited in allocation funds activities but less in fund raising activities then the companies wereexperiencing financial distress. Continous financial distress will generate of various problems in thecompanies. Therefore, it is expected that the managers have an understanding of good financialperformances. In addition, the managers are expected to have knowledge of financial performancesanalysis techniques in financial problem solving.Keywords : Financial Performances
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The purpose of this study was to determine the inventory control of raw material (cement) inCV. Dua Bersaudara, Kupang. The method used is the Economic Order Quantity, SafetyStock and ReOrder Point. The results of the study showed that the total cost of cement rawmaterial inventory using the EOQ method is smaller than the method used by the company.CV. Dua Bersaudara, Kupang should try to apply the EOQ method in terms of raw materialinventories so that the company can minimize inventory costs. Keywords: Economic Order Quantity, Safety Stock and Re-Order Point
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