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The Hapesong New Village Office is a village asset building specifically designated for the operational activities of the Hapesong Baru Village government. The absence of employees at the Hapesong Baru Village office is an important and mandatory role for all employees to be used for official purposes in administration and administration. So far, the government of Batang Toru District, South Tapanuli Regency is still using the attendance system in a manual way that is still not computerized where employees must fill in attendance by writing down attendance signs for example the signature of the employee concerned, this way of attendance has the risk of committing fraud. quite large, because there is still an opportunity to fake employee attendance signs. Data accumulation and errors often become obstacles in processing employee attendance data. Therefore, the authors chose Batang Toru District, South Tapanuli Regency as the object of research. With the development of digital technology, one of which is in the field of computerization, it can help the system in employee attendance. The result of this research is the Design of an Employee Attendance Information System at the Web-Based Hapesong Baru Village Office. In making attendance attendance applications, which are built using a programming language, on the server side is PHP while on the client server side it is HTML. In the database using SQL language with MYSQL DBMS. The modeling of this expert system uses the Unified Modeling Language model.

The student department is a work unit that oversees, accommodates and handles various kinds of student activities, both academic and non-academic. The problem that is usually faced by the student department is the occurrence of a knowledge gap (k-gap) between old and new office holders. This problem is caused by the frequent rotation of positions in university departments, while this position rotation is not followed by holding knowledge sharing sessions between employees. The purpose of this research is to develop a web-based knowledge management system for student departments that can overcome the knowledge gap problem. The method used in this research is the Importance and Performance Analysis (IPA) and the Kano Model. The reason for choosing the IPA method is because IPA can be used to measure the value of respondents' mastery of research attributes and can also measure the importance value of an attribute based on the respondent's perception. The Kano model is used in this study because Kano can categorize the attributes of a product or service based on how well the product/service is able to satisfy customer needs. The result of this study is a student department knowledge management system which can reduce the value of the knowledge gap by 1.63 points.

Network complaints services at the Tebing Tinggi City Communications and Information Office are handled by IT Support, complaints reports regarding network or device problems are received by telephone or Service employees come directly to the office with hardware included. IT Support uses Microsoft Word as an application to input report data regarding network complaints, this system is considered ineffective and can cause errors during input. This study aims to design and build a web-based network complaint application using the codeigniter and bootsrap framework. As for designing this website system, the researcher uses programming, namely MySQL as the database and PHP as the programming language, while the system development method uses Waterfall. The results of this study are a website-based network complaint application which is expected to provide a solution so that service and data processing of network complaints can be handled more quickly.

During the COVID-19 pandemic, many companies experienced a decline or went bankrupt, so they had to reduce the number of workers and even close the company. BPJS Ketenagakerjaan is a public legal entity that is responsible to the president and functions to administer four programs, namely Work Accident Insurance (JKK), Death Insurance (JKM), Old Age Security (JHT), with the addition of the Pension Guarantee program ( JP). One of them is the submission of claims from too many participants of the Old Age Security program from various regions, especially the Langkat sub-district, so that it becomes a big problem to provide good service or information for the participants. For this reason, the author tries to create a system to support a computerized grouping process that can help automatically classify JHT claims by region, so there is an opportunity to design a grouping data mining system in it. Data mining is a process of mining data in very large amounts of data using statistical, mathematical methods, to utilize the latest artificial intelligence technology. Clustering is a method that is applied in creating a grouping data mining system to make it easier for employees to group JHT by region. Based on the analysis that has been done in the grouping of old-age insurance data using the clustering method, it is necessary to do the cluster process several times to get the same results according to the process that was first carried out, namely in cluster 1 : 2 3 2 cluster 2 : 2 8 2, cluster 3: 2 13 2 with 545 data in cluster 1, 308 data in cluster 2 and 421 data in cluster 3.

The North Sumatra DPRD Secretariat already has an official website containing data and information, namely http://dprd-sumutprov.go.id. However, because this system is based on a website, and the location feature is not available, users will not get information about various DPRDs in North Sumatra along with finding locations and routes to the location accurately. The mobile-based Geographic Information System (GIS) for the North Sumatra DPRD Secretariat is a mobile-based GIS application using Fire Goggle Maps that integrates the Global Positioning System (GPS), either via Android or iOS which is directly connected to Google maps which can be accessed via the internet. The purpose of this system was built for the public to get information about the various locations and routes of DPRD in North Sumatra easily and simply because it can be operated wherever and whenever the user is. Users of this system will be taken to the main page which directs the user to login first so that the user can login directly using a google account or create an account. The purpose of creating a user account is to obtain more accurate mapping information when a user searches for the location of the North Sumatra DPRD, Regency/City DPRD, and City. Applications made can present information based on the selection of each type and provide the closest view of the user's position. The application was made to have an impact on the progress of the North Sumatra Regional House of Representatives Secretariat in technology development.

Mass media plays a fundamental role in influencing the society and their perceptions in daily life. The target audience by the media determines the how they frame their message and the subject matter that they focus on in their discussions. As mental illness is becoming one of the contemporary issues in the modern society, the role of mass media particularly how they define their target audience is not adequately explored. This is despite mental illness continuing to ravage the society, especially with the increased stigmatization. This study therefore sought to examine the how mass media target audience impact mental illness stigmatization in among students in Kenya Medical Training College. The study was anchored on the cognitive dissonance theory. Using a descriptive research approach, the study through a questionnaire surveyed 384 students drawn from a population of 51045 students at the college. The data was analysed using descriptive and inferential statistics through SPSS. The findings revealed that mass media target audience through the reduced dissonance, acquisition of new information and cognitive actions significantly impacted the mental illness stigmatization. Through the beliefs towards the mentally ill persons as projected by the mass media to their target audience, the stigmatization of mentally ill persons either increased or decreased depending on the approach used by the mass media. The study concluded that mass media target audience was instrumental in determining the level of stigmatization of the mentally ill persons. It is therefore recommended that the mass media should define their target audience in a manner that positively changes their perceptions towards mental illness.

Public health center is a health service facility that organizes health efforts for the community. Currently, most public health center are still using the old system to record all transaction results, and the data processing is still in manual form so that this method can be time consuming and inefficient. Therefore, the researcher intends to find out and analyze the effect of service quality on patient satisfaction with the customer relationship management method. One of the things that health workers need to know and pay attention to is efforts to improve the quality of services that can have an impact on the good or bad of the patient's assessment of the public health center. The stages of data collection were carried out by conducting interviews, literature studies, and observations. and using the RAD method at the system development stage. The application of the Customer Relationship Management method at the UPT Public health center Perbaungan was built on a web-based basis, with the CRM application it is expected to help attract new patients and also maintain the quality of services provided to patients so that they can continue to assist the marketing process for service satisfaction at the Public health center.

BAPPEDA of North Sumatra Province is one of the government agencies in charge of carrying out government affairs in the field of regional planning and development. BAPPEDA conducts inventory recording activities that are still manual with the given standardization. Weak supervision has a negative impact on management so that reporting of receipts or expenditures of goods and supervision of the use of goods is hampered. It is necessary to make improvements in the management of government-owned inventories in order to increase the effectiveness and accuracy of better data so that it does not require a long time in the processing process. Departing from these problems, a digitalized information system is needed to record inventory of goods. So, the goods data contained in the agency can be stored in the database to avoid loss and other unwanted things. This system will play a role in the goods inventory process which includes archiving goods data, ongoing goods transactions, and detailed reporting on goods at the agency. Searching data is also easier and faster because officers or employees do not need to look for archives in books or files listing items that have piled up because they can look at the inventory database at the agency. This well-digitized inventory system is expected to assist and improve services at the agency and to carry out better supervision.

Improving customer service really needs to be done by a company. one form of service improvement is to provide convenience to customers to submit financing applications that can be done anytime and anywhere. Knowledge management systems (KMSs) are tools aimed at supporting knowledge management. Utilization of Knowledge Management System (KMS) has a positive impact on the continuity of the organization's business, this happens because KMS is an effective way to translate work experience on an ongoing basis in the form of knowledge. The tiwana framework was chosen for the reason that tiwana has advantages compared to other methods for designing KM. The problem faced by cooperatives is that in submitting financing activities it is still manual, namely customers have to come to the Al Salaam sharia cooperative, this is very inconvenient for customers who want to apply for financing and the absence of a container that accommodates all information related to financing products, the type of marketing media used by Al-Saalam is brochures. The purpose of this research is to develop a knowledge management system to improve customer service with the main focus being to provide loan application features. The method used in this study is the Tiwana framework. The results of the research is a prototype of knowledge management system that can be accessed anytime and anywhere by customers.

At the time of the current era of technological globalization, the need for the Basic Education Council at the branch level is to be able to manage school business charities for more than 2 schools, with hundreds of teachers and students, so that the implementation of data collection is quite complicated and complex. Data collection that is done manually is considered inefficient considering the large number of teaching staff and schools managed by the head of education and education. One of them is at the Tegal Sari II branch which has 8 schools consisting of Kindergarten, Elementary School, and Junior High School. Online administrative services are considered sufficient to be a solution in the implementation of administration, one of the systems that has been widely developed is a website-based information system. One of the programming languages ​​that can be used in website development is PHP and MySQL. This research uses the R&D (Research and Development) method. Researchers conduct research in advance to collect the required amount of data with interviews, then carry out system development and conduct testing and evaluation of the system created.