estudo comparativo
- Published: 01 Jan 2005
- Country: Portugal
- Fernando Pessoa University Portugal
[1] Auditweb (2003). Les Fondamenteaux de la Qualité Web: http://www.auditweb.net [consultado em Novembro de 2003].
[2] Castells, M. (2001). Internet Galaxy: Reflections on the Internet, Business and Society. Oxford University Press.
[3] Iwaarden, J. (2002). The Quest for Quality on the Web: A Study on User Perceptions of Web Site Quality. Masther Thesis. Erasmus University Rotterdam.
[4] ISO/IEC. (1994). 8402: Quality Management and Quality Assurance - Vocabulary. International Organization for Standardization.
[5] ISO/IEC. (1998). 14598 -1 (IS): Information technology -- Software product. International Organization for Standardization.
[6] ISO/IEC (2001). ISO 9126-1:2001, Software engineering -- Product quality -- Part 1: Quality model. International Organization for Standardization.
[7] Mich, L., Franch, M. e Gaio, L. (2003). “Evaluating and Designing Web Site Quality”. IEEE Multimedia, Janeiro-Março 2003, pp. 34-43. [OpenAIRE]
[8] MWG5 (2005). Quality Principles for Cultural Websites: A Handbook. Minerva Working Group 5.